Whether you’re an entrepreneur or someone working remotely, it’s possible you don’t have a traditional workspace or hold standard work hours. Maybe you don’t even have an actual desk and work from a new location every single day. No matter where you work, a cluttered workspace is distracting and can seriously inhibit your productivity. There […]

Small Business Saturday is just a few days away, and marks the beginning of the busy holiday season for most small businesses. It’s been ten years since American Express established the holiday to take place the Saturday after Thanksgiving with the focus to support small businesses and the communities they serve – and has grown […]

The holidays are such a stressful time – we’re all feeling the strain. Between the pull of work and obligations with friends and family, the last few months of the year get filled up fast. The to-do lists become a mile long and everyone starts mentioning how they could really use a clone. Businesses feel […]

Most business owners have high hopes when they file for their business licenses and set up shop, with ambitious aspirations to grow their seedling startup into something incredible.  Whether that “something incredible” is simply profitable enough to live on comfortably or the creation of a small (or not-so-small) business empire, most business owners are able […]

Over the past decade, there have been countless lists and articles published about all the things that Millennials are killing. But seeing as how Millennials and Gen Z now make up almost 40% of the workforce (in 2016, according to Pew Research data, Millennials became the largest generation in the labor force) – and that […]

If you’re going to utilize voicemail for your small business, it’s important to create a greeting that is interesting and grabs your callers’ attention. It coaxes them into leaving a message. They feel compelled. A great voicemail greeting ensures your leads and other important contacts aren’t floating around in a spam email folder, wondering why […]

You’re considering trading your old phone system for a virtual phone system. But where do you start? There is a slough of virtual phone options available to businesses with a range of prices and features. It’s enough to make your head explode. I’m here to simplify it for you. Whether you have a certain provider […]

Managing a team and delegating work can be a huge undertaking, which most managers are able to shoulder well. Being the kind of leader that actually inspires their team while still commanding respect and getting things done, however, is something a little special. Most managers and leaders want to fit this description but aren’t always […]

Customer service is of increasing importance to all businesses, and there are more tools than ever before that reflect this. We’ve got advanced CRMs hitting the market, insanely capable chatbots, and intuitive help desk software that’s all designed to help businesses offer improved customer service to their clients and save some time and/or money along […]

Customers can be fickle. This is a hard truth that businesses have to face, especially with not-so-true cliches floating around like “the customer is always right.” While the cliche may not be right, there’s no denying that with so many choices available to customers today that it puts them firmly in the driver’s seat. As […]

International Podcast Day is September 30th – and it’s no wonder this new medium has its own day, with over 50% of the US population having partaken. Podcasts have a unique draw, providing listeners with insights and entertainment that are tailored to their interests. As of June 2019, there were 750,000 podcast shows and counting, […]

The modern business has a multitude of choices of tools to communicate with their customers, potential customers, and internally with…

Call forwarding is a feature common to most plans on just about every phone system, and Tresta is no different. It’s simple and useful, and there’s a number of different ways to use it to make your life easier, especially when pertaining to business calls. In this guide, we’ll explain what call forwarding is, different […]

With so much to do, businesses and marketers are increasingly relying on technology and tools that are designed to automate some of the work that we’re doing. We all want more time in our day, and finding ways to cut costs and reduce the need for extra manpower on “non-critical” tasks seems like a good […]