The Millennial Influence on Business Communication

August 13, 2019
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Millennials are the generation that the media loves to hate. We’ve all seen the supposed thought pieces that say Millennials are lazy, entitled, and apparently a little too-obsessed with avocado toast.

Plenty of research has shown that this isn’t the case. Instead, many Millennials are driven, especially as employees. They want to work for a company where they can make a difference, and they have big ambitions to offer value to their employer and society in general. And since Millennials now make up a third of the workforce, it’s no surprise that they’ve been making a big impact in the way businesses operate.

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Tresta Streamlines Business Communication with Unlimited Call & Text Messaging

August 5, 2019
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Tresta’s business phone system provides unlimited calling – and now texting – from anywhere on any device with an easy to use app. By offering powerful call routing, scheduling and management features, the platform empowers businesses to streamline the way they communicate. The text messaging feature is just one of numerous new and updated features set to roll out over the remainder of 2019 and into 2020. 

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July 29, 2019
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Twenty years ago, phrases like “LOL” didn’t exist, and you would look at someone like they were insane if they talked about emojis, let alone dared to say “hashtag-girls-night” out loud. The thought that a phone call would be considered too personal and inconvenient even though it was happening through tiny blocks we hauled around in our pockets would have been unimaginable. 

Communications have changed drastically. It’s easy to see the shifts when you look at it decade-by-decade, and it’s pretty startling how much our world has changed, but even though things feel more stagnant now, trends are continually evolving. It’s important for brands to keep up.

The ability to communicate in the ways that your customers want you to will be key to driving sales, and it will be essential to keep your employees happy, too. Take a look at these 5 shifts in communication trends that are affecting small businesses in 2019 and how you can adapt. 

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4 Tips for Summer Travel While Running a Business

July 23, 2019
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Everyone loves a great summer vacation, but perhaps no one needs one quite as much as small business owners who work day in and day out to keep everything on track. They’re typically stuck in the office while they watch everyone they know jetset across the world to everywhere from sparkling beaches in the Caribbean to beautiful glaciers and icecaps in the North. 

The calls keep coming, the orders are rolling in, and it’s so hard to put everything on pause. This doesn’t have to be the case anymore, though. With the right tools and strategies in place, it’s easier than ever before for business owners to get that much-earned and much-needed vacation even if their work still needs them.

Want to travel the world (or even just a state over– it’s up to you!) without letting everything crash and burn? Take a look at these 4 amazing tips for summer travel that will help you enjoy life and keep your business going. 

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A Changing World in Customer Service and How to Keep Up

July 16, 2019
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Customers have higher expectations than ever before. They expect customer service excellence at every turn; that’s the standard now, not a perk, and if a customer has anything less than what they consider a stellar experience, they’re likely to jump ship and hire one of your competitors instead.

 A whopping 33% of customers recently surveyed expressed that they’d end a business relationship with one brand after a single bad customer service experience, and with 80% of Americans believing that brands are stepping up more than ever before in this area, why wouldn’t they? 

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4 Benefits of a Local Phone Number for my Small Business

July 10, 2019
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When you’re building up your business, it’s easy to focus on big picture things – your brand, unique selling proposition, pricing, and website. With so many things to think about, it’s easy to overlook tiny details, like how you want company email addresses to end or what type of phone number you choose. While they may seem like minor details to you, they can be important signals that your customers read into, so it’s essential to make each decision carefully. 

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What is a Virtual Business Number?

July 2, 2019
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Starting and running a business has so many moving parts that are difficult to keep up with, and so many of those moving parts are so expensive. It’s no surprise that most small business owners end up working overtime to make their new venture a success, sacrificing a work-life balance to try to make their dreams a reality.

This is much easier to do with the right tools in place, and fortunately there are a large number of resources that can help small business owners find smarter, more efficient, and more cost-effective ways to do things. 

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Set Up the Perfect Business Phone System in 4 Steps

June 25, 2019
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Not long ago, setting up a business phone system for your small business was a tedious and complicated process that often required expensive IT specialists or consultants. Fortunately, a lot has changed, and now freelancers, solopreneurs, and small business owners can choose from a host of easy-to-configure virtual phone systems. This simple, four-step guide will walk you through how to set up a new business phone number, start saving money, and get back to business in no time. 

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4 Ways to Manage Your Remote Team More Effectively

June 19, 2019
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Increasing numbers of teams are working remotely, whether they’re working with a few external third party members like freelancers or if their entire team is spread out across multiple zip codes (or continents). This presents a new challenge that many businesses haven’t experienced before: how to manage a remote team as effectively as they would an in-office team.

Remote work offers a number of distinct benefits for employees and employers alike, but there’s no denying that it can make cohesive teamwork a little more of a challenge. Leaders working with remote teams need to adapt new strategies in order to manage their people more effectively. In this post, we’ll look at the 4 best changes you should make to get the best results with an out-of-office team.

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How to Achieve Work-Life Balance Using a Virtual Business Phone Number

June 12, 2019
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Do you run your own business or plan to soon? Congratulations, working for yourself is both liberating and fulfilling. You can work when and where you want to and you’re most likely spending your days doing something you love.

However, when working for yourself, the line between your professional and personal lives can get blurry. Very blurry. Assisting a customer at 11:00 p.m. is one way to provide great service, but not so great for maintaining work-life balance.

Work-life balance is essential to prevent burnout and to remain productive. It’s also important to your health. In fact, people working more than 55 hours per week are more likely to develop heart issues. Still, 66 percent of Americans feel like they don’t have work-life balance and 33 percent regularly work on the weekends or holidays.

How do you achieve work-life balance without compromising the health of your business? Having a separate business phone number with the right features can help.

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