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7 Virtual Phone Features that Power Entrepreneurs

Entrepreneurs are some of the busiest people there are. They’re always on the go and are typically balancing multiple high-stakes projects at once. They need flexible-but-reliable technology and business communication solutions that can help them stay on top of everything they’re trying to manage. Virtual phone systems are a must-have for most entrepreneurs or anyone […]

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Communication Trends to Expect in 2021

Communication trends have been evolving rapidly in the business world ever since technology started developing at a quick pace.  Few things, however, have shifted trends in communication as swiftly and significantly as the COVID-19 pandemic, which essentially forced approximately 51% of Americans to work from home (some for the first time ever).  Nothing changes communication […]

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6 Ways to Automate Customer Communication

Customers like businesses who are transparent and proactive in their communication, as opposed to those who make it difficult for customers to get information that they want or need. While this is a great standard, it can undeniably present a challenge to small businesses with limited resources. The solution? Automate customer communication, wherever possible. Human […]

Jamie LowaryJamie Lowary Communications Specialist

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How To Protect Your Intellectual Property & Grow Your Brand

Intangible assets such as your ideas, inventions, and even creative assets provide substantial value to your brand and the goods or services your business delivers. Your business is different than the rest, and your value proposition is absolutely worth protecting. That’s why businesses of all sizes should consider implementing an intellectual property (IP) strategy – […]

Jamie LowaryJamie Lowary Communications Specialist
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Customer Experience Statistics of 2020

We hear the terms “customer experience” and “CX” everywhere, but what do they really mean? John Foley from Oracle defines customer experience as “the idea that businesses can use everything they know about a customer to personalize and maximize the transaction at every touchpoint and across business channels – in the store, on the phone, […]

Jamie LowaryJamie Lowary Communications Specialist
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