Schedules

Create custom call schedules to ensure callers reach the right destination. With Tresta, you can create call schedules in minutes and update anytime your business needs change.

schedules
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Call scheduling tailored to your business.

Easy to set up, and even easier to use. Set your office hours, decide where calls should go, and let Tresta call scheduling handle the rest.

Schedules for every situation.

Tresta’s flexible call scheduling helps you create schedules for all types of events: regular business hours, lunch breaks, vacations, all-day meetings, and much more. You can create call schedules for individual users, plus any user group you’ve created.

Schedules for every situation.

Simple, flexible call scheduling.

With Tresta, you can schedule calls to go to a specific user, team, department, forwarding number, pre-recorded message, voicemail box or auto attendant. Within the web app, simply select the time of day and day(s) of the week the schedule should apply to, and your call schedule map will display the up-to-date schedule.

Simple, flexible call  scheduling.

Streamlined call flow and user experience.

With call scheduling, you never have to worry about customers being bounced around from number to number. Callers get efficient, streamlined service when they reach the right number on the first try—no matter what time it is or who’s in the office.

Streamlined call flow and user experience.

Why use call scheduling from Tresta?

Check out some of the reasons our customers love Tresta call scheduling.

Create as many schedules as you need.

Every phone number comes with the full suite of Tresta features, so everyone can create the schedule they need. Account for daily events like lunch breaks and closing time, as well as more complex scheduling needs like vacations, department meetings, and company events. If every day at your business is different, you can even create a unique schedule for every day of the week!

Create as many schedules as you need.

Make a great first impression.

Want to greet callers with a good morning or good afternoon? Let them know about a time-sensitive promotion? Make a great first impression with a custom greeting that plays according to time of day or day of the week. Create your own custom greeting, or have our in-house voice talent do the work for you!

Make a great first impression.

Send calls straight to voicemail.

Whether it’s after hours or during meetings, call scheduling lets you send calls right to your virtual voicemail. Just set the time and date range in the web app, then select the appropriate voicemail box to automatically send calls to voicemail during the designated times.

Send calls straight to voicemail.

Every feature for one low price.

Call scheduling is just one of the many features included in a Tresta virtual phone system. Take advantage of as many features as you want for no extra cost, including auto attendants, custom extensions, unlimited voicemail storage, and more.

Every feature for one low price.

What can I do with call scheduling from Tresta?

Stay connected from any device.

Use the Tresta app for iOS or Android to turn your existing cell phone into a powerful business phone out in the field. Once call schedules are set up in the web app, route calls to mobile employees and teams to keep business moving from anywhere.

Stay connected from any device.

Easily change and update schedules anytime.

Change in plans? No problem! Log into the Tresta web app anytime to update or delete certain call schedules, and create new schedules anytime you need them.

Easily change and update schedules anytime.

Monitor phone activity with robust analytics.

With call analytics from Tresta, you can see how your call schedules play out across the entire organization. View overall call activity, or filter down to specific locations and users, with roll-up stats that include call counts, dispositions, duration, and more.

Monitor phone activity with robust analytics.

FAQs: Call Scheduling

Read on to learn the answers to common questions about Tresta's call scheduling, or contact us for more information.

Is it easy to set up call scheduling?

We’ve made it simple to set up call scheduling through Tresta’s user-friendly web app. No IT help or special equipment required!

How much does it cost to use call scheduling?

Just like all of Tresta’s features, there is no extra fee! We don’t believe in charging more for business phone features that you need to grow your business. All of our features are offered at one low, per user price.

What happens to incoming calls after hours?

That’s up to you to customize in the way that best fits your business. Schedule the time and days of the week that your business is closed, and send calls directly to voicemail, auto attendants, or alternative phone numbers.

Can I use different phone numbers for different days or times?

Absolutely. You can route calls to different phone numbers for specific hours or days of the week when departments—or even users—are available. For example, if one customer service representative only works weekday mornings, calls can be scheduled to go directly to a different representative in the afternoons.

What are benefits of call scheduling?

Tresta’s call scheduling was created with your business in mind. There are many benefits—creating customized schedules that give your employees flexibility, making a great first impression on customers, creating a smooth call flow, and staying connected with mobile workers out in the field. Once you try Tresta call scheduling, you’ll never want to go back!