Custom Phone Greetings
Record or upload custom greetings - or have Tresta’s voice talent team do it for you! Use custom greetings for auto attendants, caller menus, voicemail boxes, and more.
Personalize calls with custom phone greetings.
Make a great first impression with a custom greeting that plays automatically at the start of calls, for call menus or voicemail boxes, and more. Even customize your greetings according to the time of day!
Welcome and direct your callers.
However you want to greet your callers, Tresta can help you do it! Whether you want a traditional greeting or something more creative, you can customize greetings to your brand. We’ll help you start off on the right foot with your customers.
Sound polished and professional.
Whether you’re directing callers to an auto attendant or straight to a live person, your greeting matters. The right greeting can make your company appear organized and more established instantly.
Automate information for better service.
Customers expect fast, quality service. Custom greetings paired with call menus offers callers self-service options for quick answers to basic questions. What are your business hours? Are you running any sales? Give your customers fast service, and free up your team.
Customize voicemail messages and call routing transitions.
Take customer experience to the next level with personalized voicemail messages and call routing transitions. A personalized experience at every turn sets your business a cut above the rest.
Why use Tresta's custom phone system greetings?
Check out some of the top reasons our customers love custom greetings.
Easily record new custom phone greetings.
Want to wish callers a happy holiday? Is it just time for a change? Custom greetings can be easily recorded and updated as often as you want. Of course, new greetings are always free of charge.
Upload professional phone greetings.
Want a custom voicemail greeting but don’t want to record it directly? No problem! With Tresta, it’s simple to set up pre-recorded greetings. Just upload your professional phone greetings as a WAV or MP3 file. That's it!
Let our voice talent team record free custom greetings.
We know how valuable custom greetings can be. If you don’t have time—or the desire—to record a customized greeting, we’re here to help. Our voice talent team is ready and waiting to create a free custom voicemail greeting that fits your brand.
Loved by customers!
Here's what a few of them have to say about Tresta...
"Tresta automatically routes certain calls to our answering service, while we retain the ones we want to answer. It's a very capable service that has served our needs well."
Bonnie Hill
Spay Neuter Network
"Tresta helped me saved over $300/mo since switching from my old provider last year. I was apprehensive since the cost savings were so much, thinking it may be sub-par, but I couldn’t be more pleased."
Michael Bagrevandian
Drive Data Recovery LLC
"Tresta has outstanding service. I had a problem that, it turns out, was being caused by my cell phone provider, but Tresta helped me get it resolved quickly. I'm very impressed with the service I received."
David Dayton
Fulcrum PR
"I love Tresta's call scheduling feature. My calls now automatically go to my voicemail after hours and whenever I am at an event."
Christie Woodrow
Wildflower Event Design
"I love how my voicemail messages are emailed to me. It makes it easy to stay current with my messages, so I can return calls more quickly."
TJ Young
Carolina Tile, Grout, and Tub Restoration
"Tresta has made it easier to track what calls come from our ads and what calls come from organic traffic on our website. It makes it easier to track our ROI on our advertising."
Eric Hartline
Airborne Texas Air
"This service has made it much easier to advertise and generate business without giving out my personal phone number."
Matt Buff
JJC Marketing
What can I do with custom greetings in Tresta?
Reinforce your brand.
Don’t miss a branding opportunity. Is your brand fun and bubbly? Laid back and casual? With Tresta’s custom greetings, extend your brand to your call menus, voicemail, and more.
Offer the best customer experience.
With Tresta, you get every business phone feature at no extra cost so your customers get the best caller experience. Call routing, auto attendant, virtual voicemail, and much more are ready to help your business grow. Plus, all features are included in our low, per user monthly price.
Save on labor costs.
Custom phone greetings minimize the need for customer service representatives. Plus, no IT team is needed with Tresta — make changes easily and securely through the web portal, so there’s no expensive hardware or IT team needed!
FAQs: Custom Greetings
Read on for answers to common questions about Tresta’s custom greetings, or contact us for more information.
What is a custom phone greeting?
A custom phone greeting is an automated recording that plays when a customer calls. It can serve as a welcome greeting, a voicemail greeting, call directory, a call transition, or even a marketing tool to give your customers promotional information.
What are some examples of custom greetings?
You can be as creative or professional as you want to make it match your brand. Here are a couple examples:
“Thanks for calling ABC Co, the leading provider of alphabets! If you know your party’s extension, you may dial it at anytime. Or, for Sales press 1, for Support press 2…”
“Thank you for calling ABC Co, one moment while we connect you with a member of our team...”
What are the benefits of custom greetings?
Custom phone greetings provide several benefits:
- Deliver a positive customer experience via seamlessly directing customers and offering self-service options
- Serve as another marketing tool via mentioning promotions while your customers wait
- Help build your company’s brand
- Cut labor costs
What is the cost to record/upload a custom greeting?
Custom greetings can be recorded, re-recorded, and uploaded as often as you want with no additional fees! We also offer our voice talent team to record your custom greetings at no cost!
Can greetings be customized for each phone number?
Absolutely. Users have the flexibility to personalize greetings for each and every registered phone number.
How do I record or upload a custom greeting?
To record a greeting, simply use the Tresta web app to record a custom greeting for your welcome, call menu, or auto attendant. Your employees can record a custom voicemail greeting right from their phones connected to Tresta.
To upload a greeting, you can simply send your pre-recording through in a WAV or MP3 file.
If I use Tresta’s voice talent team to record my custom greeting, can I give creative direction?
You can, and should! We want to help you build your brand, and we need your input to do so.
Try Tresta's custom greetings free for 30 days.
No contract. No hardware. Unlimited usage.
