Custom Phone Greetings

Record or upload custom greetings - or have Tresta’s voice talent team do it for you! Use custom greetings for auto attendants, caller menus, voicemail boxes, and more.

Custom Greetings

Personalize calls with custom phone greetings.

Make a great first impression with a custom greeting that plays automatically at the start of calls, for call menus or voicemail boxes, and more. Even customize your greetings according to the time of day!

Welcome and direct your callers.

However you want to greet your callers, Tresta can help you do it! Whether you want a traditional greeting or something more creative, you can customize greetings to your brand. We’ll help you start off on the right foot with your customers.

Welcome and direct your callers.

Sound polished and professional.

Whether you’re directing callers to an auto attendant or straight to a live person, your greeting matters. The right greeting can make your company appear organized and more established instantly.

Sound polished and professional.

Automate information for better service.

Customers expect fast, quality service. Custom greetings paired with call menus offers callers self-service options for quick answers to basic questions. What are your business hours? Are you running any sales? Give your customers fast service, and free up your team.

Provide helpful information.

Customize voicemail messages and call routing transitions.

Take customer experience to the next level with personalized voicemail messages and call routing transitions. A personalized experience at every turn sets your business a cut above the rest.

Customize voicemail messages and call routing transitions.

Why use Tresta's custom phone system greetings?

Check out some of the top reasons our customers love custom greetings.

Easily record new custom phone greetings.

Tresta makes it easy to record new greetings directly from your web browser - no special software or equipment required.

Easily record new custom phone greetings.

Upload pre-recorded phone greetings.

Already have a professionally recorded greeting that you want to use? No problem! Just upload your greeting as a WAV or MP3 file.

Upload professional phone greetings.

Get free assistance from professional voice talent.

Need help recording the perfect greeting for your business? Our voice talent team is always happy to help you create a professional sounding custom greeting that fits your brand.

Let our voice talent team record free custom greetings.

What can I do with custom greetings in Tresta?

Reinforce your brand.

Don’t miss a branding opportunity. Is your brand fun and bubbly? Laid back and casual? With Tresta’s custom greetings, you can extend your brand to your automated attendants, call menus, voicemail and more.

Reinforce your brand.

Offer the best customer experience.

With Tresta, you get every business phone feature at no extra cost so your customers get the best caller experience. Smart call routing, auto attendant, call menus, virtual voicemail and more are ready to help your business grow. Plus, all features are included in our low, per user monthly price.

Offer the best customer experience.

Eliminate unnceccesary interuptions.

Free your employees from the constant distraction of having to answer frequently asked questions like hours and directions when you give your callers automated self service options with pre-recorded information.

Save on labor costs.

FAQs: Custom Greetings

Read on for answers to common questions about Tresta’s custom greetings, or contact us for more information.

What is a custom phone greeting?

A custom phone greeting is an automated recording that plays when a customer calls. It can serve as a welcome greeting, a voicemail greeting, call directory, a call transition, or even a marketing tool to give your customers promotional information.

What are some examples of custom greetings?

You can be as creative or professional as you want to make it match your brand. Here are a couple examples:

“Thanks for calling ABC Co, the leading provider of alphabets! If you know your party’s extension, you may dial it at anytime. Or, for Sales press 1, for Support press 2…”

“Thank you for calling ABC Co, one moment while we connect you with a member of our team...”

What are the benefits of custom greetings?

Custom phone greetings provide several benefits:

  • Deliver a positive customer experience via seamlessly directing customers and offering self-service options
  • Serve as another marketing tool via mentioning promotions while your customers wait
  • Help build your company’s brand
  • Cut labor costs

What is the cost to record/upload a custom greeting?

Custom greetings can be recorded, re-recorded, and uploaded as often as you want with no additional fees! We also offer our voice talent team to record your custom greetings at no cost!

Can greetings be customized for each phone number?

Absolutely. Users have the flexibility to personalize greetings for each and every registered phone number.

How do I record or upload a custom greeting?

To record a greeting, simply use the Tresta web app to record a custom greeting for your welcome, call menu, or auto attendant. Your employees can record a custom voicemail greeting right from their phones connected to Tresta.

To upload a greeting, you can simply send your pre-recording through in a WAV or MP3 file.

If I use Tresta’s voice talent team to record my custom greeting, can I give creative direction?

You can, and should! We want to help you build your brand, and we need your input to do so.