Route Calls with Flexibility and Ease

Whether you simply need a second phone number or a main company phone number that will be shared by everyone on your team, Tresta’s intuitive call flow builder makes it easy to control how your phone number works.

Tresta's Edit Phone Number Screen Showing Call Routing Options

Greet Callers with an Auto Attendant

Use Tresta’s auto attendant to ensure every call is answered on the first ring. Your auto attendant will greet callers with your custom greeting and get them where they need to go, so every caller has a consistent and professional first impression.

Utilize Extensions and Keypress Menus

Assign 4-digit extensions that callers can dial directly from the main menu or allow callers to navigate call menus that automatically route them to the right person or team.

Deliver Calls to Individuals and Teams

Tresta makes it easy to send calls to either individuals or teams, with convenient options for call sharing across teams such as simultaneous ring and hunt groups.

Take Advantage of Smart Rollovers

If the intended party doesn’t answer and you don’t want to send callers to voicemail, you can configure Tresta to rollover to another person, team or phone number.

Call Flow Showing the Rollover Options When Someone Doesn't Answer

Use Schedules to Control Call Routing

Use schedules to route calls differently based on the day of week and time of day – great for accommodating everything from your main business hours to individual employee and department hours.

Plus Voicemail, Call Recording and More

In addition to powerful call routing features, Tresta offers a number of additional features that add even more value to your business phone system, such as voicemail, call recording, call forwarding, call reporting and more.