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Call Reporting & Analytics

Get better insight into what’s happening on your phone calls with Tresta’s call reporting.

View Historical Call Volume and Trends

Run call reports that provide an intuitive overview of the call data associated with your Tresta phone numbers, users and groups, with visual charts that show trends by hour, day, week or month and table data that lists the raw call details for each call in the reporting period.

Tresta's Main Call Reporting Screen with a Call Detail Pane Expanded

Summarize Activity with Roll-up Statistics

See how calls are being handled on your phone system with call summary reports that show the breakdown of total, outbound, inbound, answered and missed calls, as well as total talk time and average call duration. Roll-up statistics can be viewed for each phone number, user, group and forwarding number on your phone system.

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