Easily Record Your Phone Calls
Secure, Encrypted Call Recordings
Unlimited Cloud Storage
There are a variety of reasons that you may want to record a call, including: training, quality control, protection against liabilities, regulatory compliance, and as reference for order details or trouble tickets.
No, you won’t need any special equipment. Just make sure call recording is turned on for your phone numbers and Tresta will handle the rest.
Generally speaking, most states permit you to record a call as long as you notify the caller of the recording. Call recording laws vary by state, however, so be sure to research your state’s specific rules before recording any calls on the Tresta platform.
Right now, Tresta supports call recording on inbound calls only, but we’re working quickly to add it to outbound calls, too. You can enable call recording on any phone number on your account.
You can access call recordings via the mobile app and web app. You can download individual recordings directly from the web app and even choose to have call recordings emailed to you after each call.
No, Tresta allows you to store an unlimited amount of call recordings on your account for no additional charge.
Yes. Access to call recordings is restricted to only the users you designate and are transported over encrypted HTTPS connections.
If you have additional questions, we’d love to talk with you. Our product specialists are available 24/7 – visit our contact page for details on how to reach us by phone, chat, and email.