Business Call Recording

Automatically record calls with free online storage using Tresta’s built-in call recording option.

Call Recording

Call recording for your business.

Tresta's call recording capabilities are an easy way to safeguard and improve your business.

Record inbound phone calls.

With Tresta, it's easy to record calls. Just enable the call recording option on the phone numbers that you want to record, and you're good to go.

Record inbound and outbound calls.

Secure call recording encryption.

We understand how important it is that only authorized users are able to access your call recordings, and with Tresta, your call recordings are transported over only secure HTTPS connections and the files are stored securely on our servers - ensuring secure end-to-end protection of your privacy.

Secure call recording encryption.

Unlimited cloud storage.

With Tresta, you can keep an unlimited number of call recordings in your account at no extra charge. Store as many recordings as you’d like; you’ll always have space and the recordings never expire.

Unlimited cloud storage.

FAQs: Call Recording

Read on for more information about call recording, or contact Tresta for more information.

Is it legal to record a call?

It is illegal in many states to record a call without notifying the other participants. However, if all parties are aware the recording is happening, it is usually legal to record the call.

Call recording laws vary by state, so it’s critical to know whether your state is a one-party consent or two-party consent state. It’s also important to think about where your customers are located; even if your business is in a one-party consent state, if your customer lives in a two-party consent state, you will need their permission to record the call.

Why would I want to record a call?

There are a variety of reasons that you may want to record a call, including: training, quality control, protection against liabilities, regulatory compliance, and as reference for order details or trouble tickets.

Do I need any special equipment to record a call?

No! With Tresta, you do not need any special equipment to record a call. It’s as simple as pressing the “record” button or turning on “automatic call recording” in your phone system.

How much does call recording cost?

There are no additional fees for call recording from Tresta. Tresta has flat, per-user pricing that includes every single feature we offer.

Can I record outbound calls?

Not yet, but we're planning to add the ability to record outbound calls in the near future.

How do I record a call?

With Tresta, it's easy to record calls. Just enable the call recording option on the phone numbers that you want to record. That’s it!

Can I download my recorded call?

Yes, you can easily download recorded calls as MP3 files from the Tresta app and share them.

How much storage do I have for my recorded calls?

As much as you need! Tresta offers unlimited cloud storage so you never have to worry about losing space for your recorded calls.

Are my recorded calls secure?

Of course! Your recorded calls are access controlled and only transported over encrypted HTTPS connections.