Business Call Recording

Automatically record calls with free online storage using Tresta’s easy call recording system.

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Call recording to fit your business needs.

Simple, reliable call recording ensures not a moment of a call is missed. With Tresta, call recording is an easy way to safeguard and improve your business.

Record calls for training and quality.

Want to teach employees how to interact with customers? Are you curious if all customers are getting the same experience? Call recording is a great tool for training and quality control.

Protect against liabilities.

In today's litigious world, a recording of what was actually said can easily be the difference between a quick dismissal and a costly legal ordeal. Call recording is an easy way to help protect your business from legal issues.

Comply with regulations.

Many industries have regulatory requirements that must be followed, and meeting them all can be a headache. Built-in call recording can help ease your compliance burden—so go ahead and breathe a sigh of relief!

Why use Tresta call recording?

Check out some of the top reasons our customers love Tresta’s call recording features.

Secure call recording encryption.

Your call recordings are private data. We understand how important it is that only authorized users are able to access them. With Tresta, your call recordings are access controlled at all times and only transported over encrypted HTTPS connections.

Unlimited cloud storage.

Tresta offers an unlimited number of call recordings in your account—for no additional fees! Store as many recordings as you’d like; you’ll always have space and the recordings never expire.

No special equipment.

Tresta works with your existing phone system — there’s no need for special hardware or new equipment. The Tresta app for iOS or Android turns your cell phone into a business phone (without exposing your personal number), and you can always manage your phone service through the Tresta web app.

Every feature for one low price.

Get every Tresta feature for one price—no contracts or “premium plans” required. Enjoy call recording, call analytics, call routing, auto attendants, extensions, custom users and groups, and unlimited voicemail storage for one low price.

Loved by customers!

Here's what a few of them have to say about Tresta...

"Tresta automatically routes certain calls to our answering service, while we retain the ones we want to answer. It's a very capable service that has served our needs well."

Bonnie Hill

Spay Neuter Network

"Tresta helped me saved over $300/mo since switching from my old provider last year. I was apprehensive since the cost savings were so much, thinking it may be sub-par, but I couldn’t be more pleased."

Michael Bagrevandian

Drive Data Recovery LLC

"Tresta has outstanding service. I had a problem that, it turns out, was being caused by my cell phone provider, but Tresta helped me get it resolved quickly. I'm very impressed with the service I received."

David Dayton

Fulcrum PR

"I love Tresta's call scheduling feature. My calls now automatically go to my voicemail after hours and whenever I am at an event."

Christie Woodrow

Wildflower Event Design

"I love how my voicemail messages are emailed to me. It makes it easy to stay current with my messages, so I can return calls more quickly."

TJ Young

Carolina Tile, Grout, and Tub Restoration

"Tresta has made it easier to track what calls come from our ads and what calls come from organic traffic on our website. It makes it easier to track our ROI on our advertising."

Eric Hartline

Airborne Texas Air

"This service has made it much easier to advertise and generate business without giving out my personal phone number."

Matt Buff

JJC Marketing

What can I do with call recording from Tresta?

Record inbound phone calls.

With Tresta, it's easy to record calls. Just enable the call recording option on the phone numbers that you want to record, and you're good to go.

Understand your customers better.

When you pair call recording with Tresta's call analytics you can track and better understand your customers' buying journey. Keep current customers happy, create buyer personas for future customers, and grow your business by reviewing call patterns and listening to call recordings to hear exactly what's happening on your calls.

Download call recordings.

Need a copy of your business call recordings in a format outside of Tresta? No problem! Your call recordings can be downloaded as MP3 files anytime you need them.

FAQs: Call Recording

Read on for more information about call recording, or contact Tresta for more information.

Is it legal to record a call?

It is illegal in many states to record a call without notifying the other participants. However, if all parties are aware the recording is happening, it is usually legal to record the call.

Call recording laws vary by state, so it’s critical to know whether your state is a one-party consent or two-party consent state. It’s also important to think about where your customers are located; even if your business is in a one-party consent state, if your customer lives in a two-party consent state, you will need their permission to record the call.

Why would I want to record a call?

There are a variety of reasons that you may want to record a call, including: training, quality control, protection against liabilities, regulatory compliance, and as reference for order details or trouble tickets.

Do I need any special equipment to record a call?

No! With Tresta, you do not need any special equipment to record a call. It’s as simple as pressing the “record” button or turning on “automatic call recording” in your phone system.