Auto Attendants

Automatically route callers to the right person or team - no receptionist required.

Unlike a person, auto attendants are never busy or away from desk, so you can be guaranteed that every caller will be greeted professionally and directed to the right place.

Cloud Based Phone System Feature: Auto Attendants

Thanks for calling ACME. Press 1 for Sales, 2 for Support...

With Tresta's built-in auto attendant functionality, you can present callers with a menu of options that gets them to their destination without the need to speak to a live receptionist.

Fast, easy setup.

Auto attendants are easy to setup, and you can create as many of them as you need.

1) Record or upload a greeting.

You'll need an audio file that greets callers and explains the keypress options that are available to select.
You can record one with your computer's microphone or upload a WAV or MP3 file.

2) Assign keys 0 thru 9 to fit your needs.

Then define which keys you want callers to be able to press and where you want each one to go. Keys can be routed to a:

  • User
  • User Group
  • Department
  • Forwarding Number
  • Sub Menu
  • Or Another Auto Attendant

3) Assign a phone number to your new auto attendant.

Finally, route one of your phone numbers to your new auto attendant - you're ready to start taking calls.

Always available.

With an auto attendant greeting your callers, you don't have to worry about your receptionist being unavailable - auto attendants are never out sick or away from desk and can help multiple callers at once.

The auto attendant ensures that everyone has a great first impression when they call our company.

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