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Auto Attendants

Automatically greet and route callers with Tresta’s automated attendants.

Automatically Answer and Route Calls

Tresta’s auto attendant ensures every call is answered on the first ring. After greeting callers with your professional custom greeting, the auto attendant phone system will help route callers to one of the destinations you’ve configured in your call flow.

Auto attendant

Set a Professional Tone

An auto attendant’s self-service call menus can help a small business feel larger, setting a strong professional tone. And large companies benefit from more streamlined, efficient communication thanks to the auto attendant phone system’s help automatically routing callers to their destination.

Tresta Auto Attendant app

Grow Your Menu with Your Business

Your Tresta auto attendant is designed to scale up with your business. Add new menu options to your auto attendant system at no extra cost, and change the recorded message anytime you want.

Auto Attendant Menu Flow

It’s Easy –
Let’s Start Here

Tresta makes it easy to get a new business phone number or transfer your current one.

Frequently Asked Questions

What is an auto attendant?

An auto attendant is an automated business phone answering system with built-in, self-service call routing. When a caller reaches a recorded message as part of an auto attendant system, they can select from the menu options (0-9) to reach different users, departments, voicemail boxes and more.

How can I set up an auto attendant?

Auto attendants can be easily set up in the web app by a System Admin on your account.

Can I set up multiple auto attendants?

Yes, you can have an unlimited number of auto attendants, so you can have different caller options depending on the phone number they dialed.

What call routing options can I include in my auto attendant phone system?

You have lots of flexibility and can route callers to any destination within the Tresta business calling system, such as a user, department (user group), a forwarding number, a voicemail box or a sub-menu. If you are using extensions, you can also instruct callers to dial a direct extension number to be connected to the appropriate destination.

Can I configure my auto attendant to provide different options depending on the day and time of the call?

Yes, using call scheduling, you can choose what options are available to your callers depending on the day — and even the hour — they called.

Can I add custom greetings and messages to play in my auto attendant?

Yes, you will need to add customized greetings so that your callers know what auto attendant options to select. You can record your greetings directly in the web app using a standard computer microphone, or you can upload a pre-recorded WAV or MP3 file onto your account.

I have other questions. Who can help me?

If you have additional questions, we’d love to talk with you. Our product specialists are available 24/7 – visit our contact page for details on how to reach us by phone, chat, and email.

Loved by Customers

At Tresta, you’re our passion. We’re constantly striving to make our business phone system even better, because nothing makes us happier than seeing you happy.