Make Your Phone Number Work However You Want
Stop Missing Calls with Smart Rollovers
Answer Calls with Tresta’s Auto Attendant
Route Callers with Self-Service Call Menus
Handle Calls Differently Based on Your Schedule
Deliver Calls to Individuals, Teams and Departments
Take Advantage of Call Forwarding, Voicemail, Call Recording and More
Smart routing allows you to design call flows that are flexible and customized to your needs. Callers can be sent to any destination within your account, such as an individual user, a user group, a voicemail box, a forwarding number, or an auto attendant. You can even control how long a caller waits for an answer before the system tries to connect them with someone else. With smart routing, you’re in control of the caller’s experience.
Absolutely. With Tresta, every phone number can have it’s own customized call flow.
Yes, using call scheduling, you can set up which days—and even hours—to have calls routed to the appropriate places at the right times.
Yes. Choose how long calls ring for (20, 30, 40, 50, or 60 seconds, or no timeout) and then pick what happens next. For example, simply have the call go to voicemail, send the caller to an auto attendant, or bounce the call to another user or group.
If you have additional questions, we’d love to talk with you. Our product specialists are available 24/7 – visit our contact page for details on how to reach us by phone, chat, and email.