Call Reporting & Analytics
View Historical Call Summaries and Trends
Get Detailed Call Statistics
See What’s Driving Calls – And What’s Not
Make Better Decisions
Tresta allows you to look at all of your call stats, such as the number and duration of calls, whether the call was inbound or outbound, the call disposition (answered, missed, voicemail, etc.) and the user, user group or forwarding number where a call was sent. Powerful filters lets you sort and see your data in a dashboard view that’s totally customized to your needs.
You can learn valuable information from your call stats that can help inform business decisions. For example, are you getting a lot of calls after-hours (missed sales opportunities)? Are your users answering their calls or letting them go to voicemail? Call data can help make sure you’re providing the best possible service to your customers.
Yes, your analytics dashboard shows up-to-the-minute information so you know what is happening across your organization at all times.
If you have additional questions, we’d love to talk with you. Our product specialists are available 24/7 – visit our contact page for details on how to reach us by phone, chat, and email.