A salesperson’s interaction with a potential client is often the only human contact a customer has with your business. Your sales team is a key component in managing customer expectations and perceptions. Equipping your sales team with the means to communicate and adapt to a client’s needs is essential to their success.
Virtual phone systems have redefined the way businesses communicate in just about every way; the ease and flexibility of a virtual phone system makes it an essential tool for your sales team.
Whether your sales team is remote or on-site, a virtual phone system makes them accessible no matter where they work.
Here are a couple reasons a virtual phone system is an essential sales tool plus some features that make landing sales even easier.
You can’t afford to miss calls
Think about the last time you tried to reach a business via phone.
Was your call answered? If it wasn’t, were you inclined to try again? An overwhelming amount of people won’t call a business again if their initial call went unanswered.
Everyone’s time is valuable. If you can’t answer calls made to your business, callers won’t waste any more of their time trying to reach you.
A missed call is a missed opportunity. A virtual phone system ensures it won’t happen again — you can configure calls to your sales team to route to all of their phones at once, so calls are answered quickly.
Your salespeople are on the move. Are their phones keeping up?
How often is your sales team actually in the office? How long do they spend meeting with clients, scoping out leads, or on the road in between?
This time adds up. If you can’t reach your team, you’re wasting time waiting for a response.
With a virtual phone system, your team can take their business calls anywhere. Calls route to the smartphone they’re already using. Wherever they are, everyone is connected as if they never left the office.
Other features that make virtual phone systems a must-have for sales teams.
Call recordings let you keep track of every detail. Easily refer back to calls for finding specific information or quality assurance and training.
Voicemail to Email
Access voicemail from anywhere by sending them to your email. Share call recordings or voicemails with other team members for easy collaboration. Perfect for sharing client information quickly.
Texting is a great way to get quick answers from your team and the other way around. Every Tresta system includes unlimited business texting.
Local Phone Numbers
Often times, leads prefer to do business with a local provider. Tresta hosts phone numbers in every major area code.
Whether you’re in the office, on the road or at home asleep, with smart routing you can make your phone number work however you want with features like schedules, call forwarding, and rollovers.
Virtual phone systems make your sales team super reachable. With features like smart routing, call recording, and voicemail to email, your team can communicate better and capture every sales opportunity.