Virtual phone systems come with an array of benefits that make them appealing to plenty of business owners. They are much less expensive for businesses and they can be added through a quick install app on employees’ personal phones instead of requiring the business to purchase additional devices.  High-quality virtual phone systems also come with […]

A salesperson’s interaction with a potential client is often the only human contact a customer has with your business. Your sales team is a key component in managing customer expectations and perceptions. Equipping your sales team with the means to communicate and adapt to a client’s needs is essential to their success. Virtual phone systems have redefined the way businesses […]

When you’re starting a business, it’s normal to want to simplify things as much as possible and to cut costs wherever you can. You’ve got limited resources, you’ve got a limited budget, and every dollar counts. This is one reason why many small business owners wind up using their personal number as their business phone […]

If you’re going to utilize voicemail for your small business, it’s important to create a greeting that is interesting and grabs your callers’ attention. It coaxes them into leaving a message. They feel compelled. A great voicemail greeting ensures your leads and other important contacts aren’t floating around in a spam email folder, wondering why […]

You’re considering trading your old phone system for a virtual phone system. But where do you start? There is a slough of virtual phone options available to businesses with a range of prices and features. It’s enough to make your head explode. I’m here to simplify it for you. Whether you have a certain provider […]

We’ve come a long way in phone technology in the past two decades – from the once-revolutionary Blackberry, which some people called Palm Pilots (even though that was a totally different thing altogether) and allowed you to answer emails, all the way to the smartphones of today – which can do practically anything. Want to […]

Call forwarding is a feature common to most plans on just about every phone system, and Tresta is no different. It’s simple and useful, and there’s a number of different ways to use it to make your life easier, especially when pertaining to business calls. In this guide, we’ll explain what call forwarding is, different […]

The average American checks their phone 47 times a day, every day. American Millennials check their phones even more frequently, hitting an average of 86 times per day. We’ve always got our phones in our hands (or at least close by), and they play an increasingly prevalent role in our personal and professional lives. Choosing […]

Tresta’s business phone system provides unlimited calling – and now texting – from anywhere on any device with an easy to use app. By offering powerful call routing, scheduling and management features, the platform empowers businesses to streamline the way they communicate. The text messaging feature is just one of numerous new and updated features […]

Twenty years ago, phrases like “LOL” didn’t exist, and you would look at someone like they were insane if they talked about emojis, let alone dared to say “hashtag-girls-night” out loud. The thought that a phone call would be considered too personal and inconvenient even though it was happening through tiny blocks we hauled around […]

Customers have higher expectations than ever before. They expect customer service excellence at every turn; that’s the standard now, not a perk, and if a customer has anything less than what they consider a stellar experience, they’re likely to jump ship and hire one of your competitors instead. A whopping 33% of customers recently surveyed […]

When you’re building up your business, it’s easy to focus on big picture things – your brand, unique selling proposition, pricing, and website. With so many things to think about, it’s easy to overlook tiny details, like how you want company email addresses to end or what type of phone number you choose. While they may […]

Not long ago, setting up a business phone system for your small business was a tedious and complicated process that often required expensive IT specialists or consultants. Fortunately, a lot has changed, and now freelancers, solopreneurs, and small business owners can choose from a host of easy-to-configure virtual phone systems. This simple, four-step guide will […]

Do you run your own business or plan to soon? Congratulations, working for yourself is both liberating and fulfilling. You can work when and where you want to and you’re most likely spending your days doing something you love. However, when working for yourself, the line between your professional and personal lives can get blurry. […]

Do you remember anxiously waiting until 9pm to call your best friend from camp across the country? It’s true, long distance phone calls aren’t nearly as much of a concern as they used to be, with most people shifting more towards cell phone usage instead of relying heavily on landlines, but toll-free numbers still play […]

It seems like such a small detail, finding and choosing a business phone number, until it’s actually time for you to do exactly that. Then it’s clear that there are a number of different decisions and considerations involved in the process, and that there’s a lot of pressure to choose the right one. What type […]