There’s a lot to set up when you’re launching your business. You need to set up a website, find an office space, acquire business licenses and necessary permits, and more. You’ll also want to set up a business phone number. Fortunately, while everything else on that list takes a little bit of time and research, […]

Have you ever experienced the frustration of wanting to reach a business, only to find yourself being put through a general call menu that doesn’t include the option you need? This can be nearly rage-inducing when you’re trying to reach a team member who has been helping you or who you trust but instead find […]

A salesperson’s interaction with a potential client is often the only human contact a customer has with your business — and today especially, a majority of those interactions are happening over the phone.  Your sales team is a key component in managing customer expectations and perceptions. Equipping them with the means to communicate and adapt […]

When you first start a business, incoming phone calls are relatively easy to manage. You might answer the phone yourself a few times a day to answer frequently asked questions or to support a customer. But what about when your business grows so significantly that you have specialized teams that need to take certain calls, […]

When you’re setting up your business communication platforms, there’s a lot to keep up with. You need to worry about live chat on your site, social channels, and a strong email service. Because of this, it’s not uncommon for brands to just accept the first phone number their provider offers them while they’re getting their […]

With remote working on the rise, it’s super important to maintain top-notch communication with your team and your clients. Even though your coworkers are no longer located “around the corner”, they still need to hear from you. In addition, your clients are calling to ask questions, book appointments, and you’ll want to assure them that […]

Call recording is a powerful virtual phone feature that enables you to replay audio from both inbound and outbound calls, gaining you business insights you may have missed otherwise.  While the standard message “This call may be recorded for quality assurance.” may be accurate, there are many ways to benefit from call recording. That’s why, […]

If you’re a small business owner, founder, or CEO, it’s likely that you and your team are still reeling from all the changes brought about by social distancing in the age of Coronavirus. Between Zoom Meetings and Google Hangouts, there’s a need to optimize your inter-personnel communication, and amp up communication with your customers and […]

Virtual phone systems come with an array of benefits that make them appealing to plenty of business owners. They are much less expensive for businesses and they can be added through a quick install app on employees’ personal phones instead of requiring the business to purchase additional devices.  High-quality virtual phone systems also come with […]

Almost without fail, whenever you call enterprise-level businesses, you’re almost certain to hear some sort of disclaimer alerting you to the fact that your call is or may be recorded and that this is for quality assurance purposes? Sound familiar?  Call recording can be incredibly advantageous for a number of different reasons and for businesses […]

Twenty years ago, somebody would have thought you were crazy if you talked about entrepreneurship the way some people do now. It’s a chance to earn more while you see more, potentially traveling the world! Or at least while you can work from home and take the afternoon away from the office to get your […]

From day one, our focus at Tresta has been to simplify business communication. Now, we have proudly unveiled a new website design that provides the best experience yet. The new site features a cleaner, more modern design that connects even better with small business owners and entrepreneurs. Displaying our growing feature set, enhancing the phone […]

If you’re going to utilize voicemail for your small business, it’s important to create a greeting that is interesting and grabs your callers’ attention. It coaxes them into leaving a message. They feel compelled. A great voicemail greeting ensures your leads and other important contacts aren’t floating around in a spam email folder, wondering why […]

Call forwarding is a feature common to most plans on just about every phone system, and Tresta is no different. It’s simple and useful, and there’s a number of different ways to use it to make your life easier, especially when pertaining to business calls. In this guide, we’ll explain what call forwarding is, different […]

Not long ago, setting up a business phone system for your small business was a tedious and complicated process that often required expensive IT specialists or consultants. Fortunately, a lot has changed, and now freelancers, solopreneurs, and small business owners can choose from a host of easy-to-configure virtual phone systems. This simple, four-step guide will […]

Do you remember anxiously waiting until 9pm to call your best friend from camp across the country? It’s true, long distance phone calls aren’t nearly as much of a concern as they used to be, with most people shifting more towards cell phone usage instead of relying heavily on landlines, but toll-free numbers still play […]