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business person setting up a phone system on the web app

Set Up the Perfect Business Phone System in 4 Steps

Not long ago, setting up a business phone system for your small business was a tedious and complicated process that often required expensive IT specialists or consultants. Fortunately, a lot has changed, and now freelancers, solopreneurs, and small business owners can choose from a host of easy-to-configure virtual phone systems. This simple, four-step guide will […]

Jillian EnterlineJillian Enterline Senior Digital Marketing Manager
Business owner listening to voicemail and working on laptop

What is Virtual Voicemail?

Virtual voicemail allows you to present callers with a professional voicemail experience when you can’t answer the phone. It often includes a variety of features including custom greetings, a visual interface that displays messages, and customizable voicemail boxes. With virtual voicemail, you can better serve your clients and meet your goals with ease. Custom Greetings […]

Jenn KennedyJenn Kennedy Director of Marketing
Business owner setting up an auto attendant on web app

Auto-Attendants: Everything You Need to Know

“Auto-attendant” is a term you’ll often hear associated with phone systems. They’re a tremendously useful tool that can be customized to help businesses of all shapes and sizes. We’ve written this to explain the function of an auto-attendant, how it can help your business communicate, and how to configure a Tresta auto-attendant in just a few […]

Jamie LowaryJamie Lowary Communications Specialist
business woman working from phone in airport

5 Surprising Things a Virtual Phone System Does for Businesses

The internet has certainly made life easier. But when it comes to doing business, phone calls still reign supreme. According to Microsoft’s State of Global Customer Service Report from March 2019, the largest portion (39%) of those surveyed worldwide still prefer phone or other voice channels above all other service channels. That’s almost double those that […]

Jamie LowaryJamie Lowary Communications Specialist