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Business owner using virtual phone system

A Guide to Virtual Phone Systems

Technology has transformed the office from brick and mortar to anywhere you happen to be—the new office is a virtual office. As technology advances, your business phone system needs to keep pace, and increasingly, businesses of all sizes are turning to virtual phone systems. How do you know if a virtual phone system is right […]

Jamie LowaryJamie Lowary Communications Specialist
man on phone in home office

Can a Virtual Phone System Make Your Home-Based Business More Competitive?

Running a business from home can feel like a disadvantage. Yet, it’s no secret the way small businesses operate is changing – remote work is more prevalent than ever. It’s feasible to sustain a business from home successfully just as you could from any office. The key to competing with larger businesses is recognizing your advantage: superior service. A […]

Jamie LowaryJamie Lowary Communications Specialist
business woman working from phone in airport

5 Surprising Things a Virtual Phone System Does for Businesses

The internet has certainly made life easier. But when it comes to doing business, phone calls still reign supreme. According to Microsoft’s State of Global Customer Service Report from March 2019, the largest portion (39%) of those surveyed worldwide still prefer phone or other voice channels above all other service channels. That’s almost double those that […]

Jamie LowaryJamie Lowary Communications Specialist
Woman calling a business

4 Sure Fire Ways a Virtual Phone System Drives Loyal Customers

It seems like the most profitable businesses get flooded with new customers non-stop, while the reality is slightly different: their current customers are sticking around, generating consistent value.  Loyal customers are worth more to your business and are worth 10 times their first purchase. Existing customers are also 50 percent more likely to try your […]

Jamie LowaryJamie Lowary Communications Specialist