Category Archives: Small Business Phone Systems

Call Forwarding: Everything You Need to Know

September 4, 2019
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Call forwarding is a feature common to most plans on just about every phone system, and Tresta is no different. It’s simple and useful, and there’s a number of different ways to use it to make your life easier, especially when pertaining to business calls. In this guide, we’ll explain what call forwarding is, different ways to use it, and how to configure it in your Tresta system.

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How to Select a Small Business Phone System

August 20, 2019
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The average American checks their phone 47 times a day, every day. American Millennials check their phones even more frequently, hitting an average of 86 times per day. We’ve always got our phones in our hands (or at least close by), and they play an increasingly prevalent role in our personal and professional lives.

Choosing a small business phone system, therefore, is important. We’re long past the days where businesses had to rely on a local service provider to set up landlines in office, keeping employees stuck at their desks. Now, phone systems have evolved alongside everything else in the technological world, and they can do more for you now than ever before. 

There are so many options out there when it comes to small business phone systems that it can be overwhelming trying to make the right decision. In this post, we’ll walk you step-by-step through the decision making process so you can feel confident in the phone system you choose. 

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The Millennial Influence on Business Communication

August 13, 2019
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Millennials are the generation that the media loves to hate. We’ve all seen the supposed thought pieces that say Millennials are lazy, entitled, and apparently a little too-obsessed with avocado toast.

Plenty of research has shown that this isn’t the case. Instead, many Millennials are driven, especially as employees. They want to work for a company where they can make a difference, and they have big ambitions to offer value to their employer and society in general. And since Millennials now make up a third of the workforce, it’s no surprise that they’ve been making a big impact in the way businesses operate.

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Tresta Streamlines Business Communication with Unlimited Call & Text Messaging

August 5, 2019
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Tresta’s business phone system provides unlimited calling – and now texting – from anywhere on any device with an easy to use app. By offering powerful call routing, scheduling and management features, the platform empowers businesses to streamline the way they communicate. The text messaging feature is just one of numerous new and updated features set to roll out over the remainder of 2019 and into 2020. 

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July 29, 2019
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Twenty years ago, phrases like “LOL” didn’t exist, and you would look at someone like they were insane if they talked about emojis, let alone dared to say “hashtag-girls-night” out loud. The thought that a phone call would be considered too personal and inconvenient even though it was happening through tiny blocks we hauled around in our pockets would have been unimaginable. 

Communications have changed drastically. It’s easy to see the shifts when you look at it decade-by-decade, and it’s pretty startling how much our world has changed, but even though things feel more stagnant now, trends are continually evolving. It’s important for brands to keep up.

The ability to communicate in the ways that your customers want you to will be key to driving sales, and it will be essential to keep your employees happy, too. Take a look at these 5 shifts in communication trends that are affecting small businesses in 2019 and how you can adapt. 

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4 Benefits of a Local Phone Number for my Small Business

July 10, 2019
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When you’re building up your business, it’s easy to focus on big picture things – your brand, unique selling proposition, pricing, and website. With so many things to think about, it’s easy to overlook tiny details, like how you want company email addresses to end or what type of phone number you choose. While they may seem like minor details to you, they can be important signals that your customers read into, so it’s essential to make each decision carefully. 

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What is a Virtual Business Number?

July 2, 2019
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Starting and running a business has so many moving parts that are difficult to keep up with, and so many of those moving parts are so expensive. It’s no surprise that most small business owners end up working overtime to make their new venture a success, sacrificing a work-life balance to try to make their dreams a reality.

This is much easier to do with the right tools in place, and fortunately there are a large number of resources that can help small business owners find smarter, more efficient, and more cost-effective ways to do things. 

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Set Up the Perfect Business Phone System in 4 Steps

June 25, 2019
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Not long ago, setting up a business phone system for your small business was a tedious and complicated process that often required expensive IT specialists or consultants. Fortunately, a lot has changed, and now freelancers, solopreneurs, and small business owners can choose from a host of easy-to-configure virtual phone systems. This simple, four-step guide will walk you through how to set up a new business phone number, start saving money, and get back to business in no time. 

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4 Ways to Manage Your Remote Team More Effectively

June 19, 2019
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Increasing numbers of teams are working remotely, whether they’re working with a few external third party members like freelancers or if their entire team is spread out across multiple zip codes (or continents). This presents a new challenge that many businesses haven’t experienced before: how to manage a remote team as effectively as they would an in-office team.

Remote work offers a number of distinct benefits for employees and employers alike, but there’s no denying that it can make cohesive teamwork a little more of a challenge. Leaders working with remote teams need to adapt new strategies in order to manage their people more effectively. In this post, we’ll look at the 4 best changes you should make to get the best results with an out-of-office team.

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8 Affordable Tools That Allow You To Run Your Company From Anywhere

June 4, 2019
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70% of professionals work remotely at least once/week and around 50% of small businesses are home-based. Businesses are moving further away from the full-time traditional office setting, increasing flexibility and making for a happier workforce.

However, less water cooler talk and access to the supply closet stocked with 4 different colors of post it notes might also mean less tools necessary to run your business. But it doesn’t have to be that way. If you’re thinking about working while traveling abroad or even if you want to bring on a team of remote employees, there are tons of robust and affordable business tools that will help boost productivity and keep your operation running smoothly.

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