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business owner using virtual phone number

What Is A Virtual Phone Number?

In recent years, there has been a major upheaval when it comes to what was previously considered “standard” work hours. As mobile technology evolved, businesses expected their employees to be available even after they left the office.   Employees had to frequently take calls on their personal devices, keep up with complex call routing back and forth on […]

Jillian EnterlineJillian Enterline Senior Digital Marketing Manager
new employee being onboarded

Entrepreneur Tips: Onboarding New Employees

When onboarding new employees, a seamless experience is vital in enhancing productivity, strengthening engagement, and reducing turnover rates. This Forbes report shows that organizations with consistent and coordinated onboarding process steps can improve new hire productivity by 54%. With dynamic onboarding programs, new hires learn all that comes with their positions, making it easier for […]

Jamie LowaryJamie Lowary Communications Specialist
Man reading automated customer communication on laptop

6 Ways to Automate Customer Communication

Customers like businesses who are transparent and proactive in their communication, as opposed to those who make it difficult for customers to get information that they want or need. While this is a great standard, it can undeniably present a challenge to small businesses with limited resources. The solution? Automate customer communication, wherever possible. Human […]

Jamie LowaryJamie Lowary Communications Specialist
employee working remotely and communicating with her team

Communication Trends to Expect in 2021

Communication trends have been evolving rapidly in the business world ever since technology started developing at a quick pace.  Few things, however, have shifted trends in communication as swiftly and significantly as the COVID-19 pandemic, which essentially forced approximately 51% of Americans to work from home (some for the first time ever).  Nothing changes communication […]

Jamie LowaryJamie Lowary Communications Specialist
entrepreneur working on an idea

How To Protect Your Intellectual Property & Grow Your Brand

Intangible assets such as your ideas, inventions, and even creative assets provide substantial value to your brand and the goods or services your business delivers. Your business is different than the rest, and your value proposition is absolutely worth protecting. That’s why businesses of all sizes should consider implementing an intellectual property (IP) strategy – […]

Jamie LowaryJamie Lowary Communications Specialist