When businesses are setting up their communications, there are plenty of different options to choose from. What used to be the standard in-office technology and physical phones, is no longer the norm and businesses are quickly shifting to more flexible communication platforms. Some large corporations buy their entire staff iPhones with their own business numbers, […]

Starting and running a business has so many moving parts that are difficult to keep up with, and so many of those moving parts are so expensive. It’s no surprise that most small business owners end up working overtime to make their new venture a success, sacrificing a work-life balance to try to make their […]

The shutdowns and economic impact from COVID-19 have had a significant impact on small businesses everywhere including postponing Small Business Week until further notice. The good news is that in many places small businesses are either able to open, or are getting closer to that point. And that means that it’s time to start strategizing […]

It’s true, we’re in a recession – and people are rightly worried about what that means if their plans were to start or grow their business at this time. Right now, the UN is projecting that by the end of June, 200 million people worldwide will be unemployed as a result of COVID. Back in […]

It’s finally Friday. If you’re anything like us, the days are probably starting to bleed together in isolation. While some businesses have already successfully shifted to remote/work-from-home, others are still dealing with what all that entails. So many workers over the past weeks have been laid off or furloughed, but even if you’re out of […]

A salesperson’s interaction with a potential client is often the only human contact a customer has with your business. Your sales team is a key component in managing customer expectations and perceptions. Equipping your sales team with the means to communicate and adapt to a client’s needs is essential to their success. Virtual phone systems have redefined the way businesses […]

Starting a business is exciting, exhausting, thrilling, stressful, and always, always an involved process. According to the Small Business Association, more than 627,000 new businesses open their doors (metaphorical or otherwise) every year. Unfortunately, the same report found that around 595,000 businesses close each year, too, meaning that getting off to the right start can […]

We’re officially just a couple of weeks away from entering a new decade, leaving the 2010’s behind. In the last ten years, an almost unbelievable number of things have changed, and they’ve done so drastically, especially in the business and entrepreneur world.  The advancements in technology (which includes more accessible and reliable internet) have changed […]

Whether you’re an entrepreneur or someone working remotely, it’s possible you don’t have a traditional workspace or hold standard work hours. Maybe you don’t even have an actual desk and work from a new location every single day. No matter where you work, a cluttered workspace is distracting and can seriously inhibit your productivity. There […]

Small Business Saturday is just a few days away, and marks the beginning of the busy holiday season for most small businesses. It’s been ten years since American Express established the holiday to take place the Saturday after Thanksgiving with the focus to support small businesses and the communities they serve – and has grown […]

The holidays are such a stressful time – we’re all feeling the strain. Between the pull of work and obligations with friends and family, the last few months of the year get filled up fast. The to-do lists become a mile long and everyone starts mentioning how they could really use a clone. Businesses feel […]

If you’re going to utilize voicemail for your small business, it’s important to create a greeting that is interesting and grabs your callers’ attention. It coaxes them into leaving a message. They feel compelled. A great voicemail greeting ensures your leads and other important contacts aren’t floating around in a spam email folder, wondering why […]

With so much to do, businesses and marketers are increasingly relying on technology and tools that are designed to automate some of the work that we’re doing. We all want more time in our day, and finding ways to cut costs and reduce the need for extra manpower on “non-critical” tasks seems like a good […]

The average American checks their phone 47 times a day, every day. American Millennials check their phones even more frequently, hitting an average of 86 times per day. We’ve always got our phones in our hands (or at least close by), and they play an increasingly prevalent role in our personal and professional lives. Choosing […]

Twenty years ago, phrases like “LOL” didn’t exist, and you would look at someone like they were insane if they talked about emojis, let alone dared to say “hashtag-girls-night” out loud. The thought that a phone call would be considered too personal and inconvenient even though it was happening through tiny blocks we hauled around […]

Not long ago, setting up a business phone system for your small business was a tedious and complicated process that often required expensive IT specialists or consultants. Fortunately, a lot has changed, and now freelancers, solopreneurs, and small business owners can choose from a host of easy-to-configure virtual phone systems. This simple, four-step guide will […]