When you’re building up your business, it’s easy to focus on big picture things – your brand, unique selling proposition, pricing, and website. With so many things to think about, it’s easy to overlook tiny details, like how you want company email addresses to end or what type of phone number you choose. While they may seem like minor details to you, they can be important signals that your customers read into, so it’s essential to make each decision carefully.READ MORE
Category Archives: Business Phone Providers
Starting and running a business has so many moving parts that are difficult to keep up with, and so many of those moving parts are so expensive. It’s no surprise that most small business owners end up working overtime to make their new venture a success, sacrificing a work-life balance to try to make their dreams a reality.
This is much easier to do with the right tools in place, and fortunately there are a large number of resources that can help small business owners find smarter, more efficient, and more cost-effective ways to do things.READ MORE
Not long ago, setting up a business phone system for your small business was a tedious and complicated process that often required expensive IT specialists or consultants. Fortunately, a lot has changed, and now freelancers, solopreneurs, and small business owners can choose from a host of easy-to-configure virtual phone systems. This simple, four-step guide will walk you through how to set up a new business phone number, start saving money, and get back to business in no time.READ MORE
Do you remember anxiously waiting until 9pm to call your best friend from camp across the country? It’s true, long distance phone calls aren’t nearly as much of a concern as they used to be, with most people shifting more towards cell phone usage instead of relying heavily on landlines, but toll-free numbers still play a prominent role in helping many businesses connect with their customers and vice versa.
But aren’t toll-free numbers a little 1998? Not necessarily. Originally, toll-free numbers were primarily used to help users get in touch with large businesses without getting hit with those long distance fees, but there are a number of distinct advantages they can offer businesses today outside of those original perks.
As you’re getting your business set up or scaling it to the next level and wondering how you want to handle all the incoming calls you’re expecting, consider toll-free numbers. In this post, we’ll look at why toll-free numbers are beneficial for both your business and your callers.READ MORE
It seems like such a small detail, finding and choosing a business phone number, until it’s actually time for you to do exactly that. Then it’s clear that there are a number of different decisions and considerations involved in the process, and that there’s a lot of pressure to choose the right one.
What type of number should you get? What services and call features do you need? Do you want to be lugging around multiple phones, and how should you choose from the many providers and carriers out there?
If you’re currently in the middle of the decision making process, we’re here to help. We’ll take you step by step through the process of narrowing down what you need and want so that when you’re finding a business phone number, you’ll be able to choose the right one the first time around.READ MORE
Did you know that if you switch things up and get a new plan with a new phone provider, you can still carry over your old number with you?
There have actually been laws in place to protect your right to do exactly this since 2004.
While many of us have likely experienced the temptation to at least consider switching over to a new provider for reasons ranging from customer service issues to better pricing, the thought of getting a new number after everyone has had it for fifteen years is almost unbearable. The ability to port your number to a new provider is the best solution for most people in this situation.
There are plenty of reasons you want to keep the same number, after all, especially if it’s a business number that your customers use to get in touch. The last thing you need is to lose clients because they didn’t get the message about your new digits.
And contrary to popular misconception, porting a phone number to a new provider is actually a pretty easy process, and it’s often an inexpensive one, too. Let’s take a look at how it works.READ MORE
A phone call is often the first interaction a customer will have with your business. If you’re still using your personal phone number to run your business, you’re running the risks of bad first impressions and missed opportunities. To project the image of a professional, well-run company, you need a scalable business phone system that keeps you and your employees connected wherever you are, and delivers powerful features like auto attendant, call routing, and call analytics.
Today’s business phone system providers offer a broad range of features and functionality that are accessible to everyone from solo entrepreneurs to companies that employ workers across multiple locations. We’ve created this guide to help you understand the various types of solutions and find the best business phone provider for your needs.