All posts by Julian De Sevilla

A Guide to Virtual Phone Systems

January 9, 2019

Technology has transformed the office from brick and mortar to anywhere you happen to be—the new office is a virtual office. As technology advances, your business phone system needs to keep pace, and increasingly, businesses of all sizes are turning to virtual phone systems.

How do you know if a virtual phone system is right for your business? What features does it offer? How do you select a virtual phone system provider? This guide will walk you through it all.


What to Look for in a Virtual PBX Phone System

December 19, 2018

A virtual PBX can transform your small business, offering increased flexibility, mobility, and efficiency while helping you improve customer service. For these reasons, the virtual PBX market is exploding. With so many options to choose from, it can be difficult to figure out which one is best for your business needs.

A virtual PBX phone system uses the internet instead of traditional phone lines to make, route, and receive calls. Since this type of system doesn’t require any special hardware, you can use it anywhere, on any type of device: mobile phones, tablets, laptops, or desktop computers. This type of phone system also offers business phone features and typically costs a fraction of the price of a landline.


What is a Virtual PBX?

December 6, 2018

We’ve come a long way from switchboard operators and party lines. A traditional business phone system can be costly, not to mention the hardware equipment. Many companies, both big and small, are switching to a less-expensive, more beneficial option: the virtual PBX (private branch exchange).

A virtual PBX uses the internet rather than traditional phone lines so you make, route, and receive calls—all without the hardware of a traditional phone system. All at a fraction of the cost. And all with the capabilities of a traditional system, plus more. No, it’s not too good to be true.


5 Reasons to Stop Using Your Personal Phone Number for Business

August 27, 2018

Do you run your own business? Are you in the process of starting one up? If so, congratulations! You’ve got some work to do. Somewhere along the way, you might’ve stopped and asked yourself, “How are customers going to get in touch with me?”, and the ways to answer that question are more numerous than ever. But you still need a phone and more importantly, a phone number. You might think the number you already use for personal calls can do the trick, eliminating your need for another phone number. We wouldn’t recommend that. Though it seems convenient and easy at first, using your personal phone number for your business will almost certainly cause you unnecessary headaches. Here are five reasons why:


Call Recording: Everything You Need To Know

July 26, 2018

We’re fairly certain you know what call recording is. However, you might not know exactly how useful it can be for your business—there are numerous applications and benefits, some of which might surprise you.  We’re here to tell you exactly why you should be recording your business calls. We’ll also go over the various ways to implement call recording and how it works in Tresta.


Call Forwarding: Everything You Need to Know

July 11, 2018

Call forwarding is a feature common to most plans on just about every phone system, and Tresta is no different. It’s simple and useful, and there’s a number of different ways to use it to make your life easier, especially when pertaining to business calls. In this guide, we’ll explain what call forwarding is, different ways to use it, and how to configure it in your Tresta system.


The 2 Tools That Will Reinvent Your Phone Experience

May 1, 2018

If you’re a sole proprietor, your days are hectic. Marketing, accounting, sales, and administrative tasks fall squarely on your shoulders. While this gives you greater control over the operations of your business, it also requires plenty of time and careful attention. That leaves little time for answering calls, which are one of your leading sources for new business. Trying to juggle phone calls with the rest of your daily tasks puts you in a position to deliver a less-than-stellar phone experience to your callers or worse, send them to voicemail. Sending customers to voicemail regularly is egregious in any capacity, but even worse if you use a personal phone for business matters—it’s just unprofessional.


2018 is the Year to Understand Cloud Communications

January 17, 2018

Everything’s in the cloud these days. Almost overnight, a once fabled buzzword became standard in the zeitgeist of technology, though many people still aren’t sure exactly what it refers to—storing, accessing, or using an application through an internet connection rather than downloading it from software.


How a Virtual Phone System Helps You Through a Hectic Holiday

December 8, 2017

how a virtual phone system helps you through the hectic holidays christmas tree lights


Ah, the holidays. Carols fill the crisp, winter air as leaves turn golden, then red, then fall to the ground. A familiar feeling of dread creeps into the back of your head with the approach of the most hectic season for just about any business.

Staying organized is paramount during the holidays, and it can seem impossible with tasks piling up on top of whatever personal obligations you and your team members may have.

While not easy, it’s certainly possible to stay afloat during the holidays, and a cutting-edge communication system will help.

A cloud-based virtual phone system like Tresta is packed with features designed to optimize how your team communicates and works together, and might be just what you need to survive the season without a hitch. 


Must-Have Cloud Tools for the On-The-Go Entrepreneur

October 31, 2017

7 Must Have Tools for the entrepreneur on the go woman using phone while sitting at her laptop

You’re an entrepreneur on the go.

Maybe your day is full of client meetings around town. Maybe you’re taking a day to work from home. Leaving the office behind, however, might leave you feeling disconnected from the day-to-day operations of your business.

Fortunately, there are a slough of cloud tools and solutions designed to keep go-getting mobile business professionals up to speed with what’s happening behind the scenes while they’re busy on the front lines.

Read on to reveal the best cloud tools for:

  • Communication
  • Task Management
  • Time Management
  • Organization
  • Invoicing and Financial Management
  • Social Media Management
  • Note Taking