Do you run your own business or plan to soon? Congratulations, working for yourself is both liberating and fulfilling. You can work when and where you want to and you’re most likely spending your days doing something you love.
However, when working for yourself, the line between your professional and personal lives can get blurry. Very blurry. Assisting a customer at 11:00 p.m. is one way to provide great service, but not so great for maintaining work-life balance.
Work-life balance is essential to prevent burnout and to remain productive. It’s also important to your health. In fact, people working more than 55 hours per week are more likely to develop heart issues. Still, 66 percent of Americans feel like they don’t have work-life balance and 33 percent regularly work on the weekends or holidays.
How do you achieve work-life balance without compromising the health of your business? Having a separate business phone number with the right features can help.
Separate Your Personal and Business Phone Number
Separating your personal and business phone number is imperative to achieving work-life balance. It also makes you look more professional and allows you to take advantage of other features that make your business more scalable.
The good news is you can separate your numbers without utilizing the dreaded two phone approach. Obtaining a virtual business phone number expands your communication platform while allowing you to run your business flawlessly from one smartphone.
Configure Your Number Accordingly
One of the many benefits of a virtual business phone number is being able to reduce the amount of phone calls you’re taking without sacrificing the operations of your business. With the right configuration, you no longer have to receive every call made to your number. Utilizing these features allows you to customize your call flows and enhance your business communication with ease:
Do you outsource support or have an employee who handles billing? Maybe you’re wasting time with phone calls from people asking for your location. Adding an auto attendant to the front of your call flow can ensure you only receive the call types that you want. For example, it could be “Thank you for calling XYZ. Press 1 for Billing, Press 2 for Hours and Location’”.
Create custom schedules to represent your office hours, and automatically handle your calls differently based on the day of week and time of day. Don’t want to receive calls after 5:00 p.m. Monday through Friday or on the weekend? You simply set up a schedule that routes calls to your smartphone during business hours and elsewhere after hours.
You don’t want your personal voicemail box clogged up with business-related messages. With a virtual business phone number your voicemails are not only separate from your personal ones, but they’re also effortless to access via the mobile app and email. They’ll also be easier to share.
If you’ve grown beyond a one person operation and had to hire help, how do you ensure that your quality standards are being met by your employees? Subscribe to call recordings with the click of a button and listen to calls any time. Call recording is also a great tool to review information from a specific call.
Work-life balance is important but difficult to manage when you’re busy running a business. Separating your personal and business phone numbers is a great place to start. Learn more about virtual business phone numbers here or get started now with a free 30 day trial.