What is Virtual Voicemail?< BACK

May 8, 2019
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What is Virtual Voicemail

Virtual voicemail allows you to present callers with a professional voicemail experience when you can’t answer the phone. It often includes a variety of features including custom greetings, a visual interface that displays messages, and customizable voicemail boxes. With virtual voicemail, you can better serve your clients and meet your goals with ease.

Custom Greetings

The right phone greeting can give your brand the professional polish of an established company. It can also leave a positive first impression on potential customers, and keep your current clients coming back.

A virtual voicemail system allows you to choose a pre-recorded greeting or record a  customized one. If you choose to record your own greeting, you can do so directly from your web browser, without the need for special software or equipment.

Visual Voicemail

Visual voicemail is simply a visual interface that shows voicemail messages. With visual voicemail, you can view a list of voicemail messages on your computer or mobile device. The list will feature information about the caller and the duration of the voicemail.

It will also provide an option to listen to, delete, or archive the voicemail. Visual voicemail allows you to see who has left you a voicemail without having to listen to each one.

Voicemail Boxes

Since a virtual voicemail often comes with unlimited storage, you can eliminate the risk of a caller not being able to leave a voicemail because your voicemail box is full. In addition to offering unlimited storage, voicemail boxes can be customized and created for individuals or specific departments or teams.

Individual Voicemail Boxes

An individual voicemail box can give you the chance to have your own space for voicemails. It can be customized with your personal greeting and delivery preferences such as web, mobile app, and/or message to email. If you’re a solopreneur or freelancer, an individual voicemail box may be a good option for you.

Shared Voicemail Boxes

A shared voicemail box allows for every group and department to have their own shared voicemail. It makes it easy to distribute messages to multiple team members at the same time. If you own a small business with a number of different departments, you will certainly find value in shared voicemail boxes.

How to Access Virtual Voicemail

With a virtual voicemail system, accessing your voicemail is a breeze. You can download a mobile app for iOS and Android. You can also use a web app and to customize your virtual voicemail system to meet your particular needs.

Voicemail to Email

Believe it or not, you can have your voicemails delivered by email so that all of your messages are in one convenient space. Every time you get a voicemail, you’ll receive an email that allows you to listen to your voicemail on your computer or mobile device. With voicemail to email you can easily forward messages to colleagues, or save the audio files to access later.

Get a Phone Number with Virtual Voicemail in Minutes

Tresta offers an easy-to-use virtual voicemail system that makes life easier for small business owners, solopreneurs, and freelancers. Tresta’s virtual voicemail system offers custom greetings, visual voicemail, and customizable individual and shared voicemail boxes.

You can access it via a mobile or web app or send voicemails directly to your email. Don’t hesitate to contact us for more information or start your 30-day risk-free trial and experience the benefits of a virtual voicemail firsthand.

 

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